To register for eStatements, you need to bring along a valid ID to your nearest Absa branch. While this process is relatively straightforward, if your customer details are not up to date on our system, in compliance with current regulations, we will take this opportunity to ensure that we update everything. In such case, you may be required to bring an address confirmation document.
If you wish to know if this will be required beforehand, please call our Contact Centre to find out.
Once you register for eStatements, ALL your statements, including statements for your loan accounts, will be sent to you electronically at the frequency that has been setup for the type of account. For example, statements for current accounts are delivered monthly, while statements for instant savings and bank accounts are delivered when a sheet is full.