Get help with digital banking

Our easy-to-follow guides show you how to do your banking using our digital channels

Take me to help guides

ATM banking

Skip the queue and enjoy a range of facilities at an ATM

Tell me more 


Keep track of your finances and stay in control of your account

Tell me more

Abby on WhatsApp

Add +248 252 1878 to your phone and say 'Hello' to Abby on WhatsApp to transact safely and smartly

Tell me more

Card banking

 Pay and transact with your cards, online or in-store

Tell me more

Tap into contactless card payment

Tap into contactless card payments. Make fast, easy and safe payments with your contactless card wherever
you see the contactless symbol. Simply hold your card over the contactless-enabled POS terminal to pay for
everyday items. There’s no need to enter a PIN, swipe your card or sign a receipt

Tell me more

Telephone banking 

We take your requests and instructions and provide information with a speedy response in English, French or Seychellois Creole. Save our number: (+248) 438 3939.

What we can help you with: 
  • Card activation and blocking
  • Activate and Unlock your internet banking account
  • Information about our products and services
  • Lodging your compliments and complaints
  • Exchange rates queries 
  • Interest rate queries 
  • Fees and charges queries
  • How to retrieve statement on our Internet Banking platform
  • How to change your contact details on our internet banking platform 
  • How to set up SMS alert on our internet  banking platform 
  • How to set up travel advisory on our internet banking platform
  • How to block your debit card on our  internet banking platform  
Need more help?

Call us on:
(+248) 438 3939

Chat to Abby on WhatsApp:
(+248) 252 1878

Email us: