How to register and manage your account

See how to register, get statements, set up direct debits,  manage your OTP preference. and submit travel advisories.

Tell me more

How to pay your bills online

We show you easy steps to pay your utility or Telecom bills using internet banking.

Tell me more

How to do a fund transfer

You can transfer funds to another account online using internet banking. Discover how.

Tell me more

How to register and manage your account

  • How to register (new user)

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click register
    4. Enter customer information and accept the terms and conditions 
    5. You receive an OTP via SMS 
    6. Enter OTP and click next
    7. Create username and password on the password confirmation screen
    8. Click next
    9. You will see a confirmation screen and are now registered 

  • Obtain statements (current and savings accounts)

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select statements under current and savings account tab and next the account you're enquiring about
    7. Select the statement period and click download to retrieve

  • Obtain statements (credit card)

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Click on your card number under the Credit Card Accounts tab
    7. Click on Statement transactions
    8. Proceed to select the statement date and click Go
    9. Your statement transactions will appear below for the selected period
    10. You can either print or save your statement by clicking on the approiate icon above the Go button

  • Set up direct debit

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select 'transfer and payment' tab
    7. Select an existing payee or create a 'New payee' under your preferred recipient type. e.g. Absa to Absa transfer
    8. Select currency and enter Amount to Transfer
    9. Select Recurring Transfer
    10. Enter your firstp payment date
    11. Select your Frequency. e..g. daily or monthly
    12. Add your additional conditions
    13. Enter Payment description
    14. Click Next
    15. You will see a confirmation screen

  • Manage transaction verification

    You now have the option to receive your OTP via email, which means you can conveniently access and transact via online banking when overseas.

     

    Once logged in, you can amend your OTP preference by following these steps:

    1. Click on the customer service tab
    2. Click on the OTP management link on your right hand side
    3. Choose either receive via email or SMS and click continue
    4. Enter the OTP (i.e. sent to current preference option) and click continue

     

    Please note that your OTP will be sent to your current preferred option. This means that the above changes will have to be done before you leave the country so that an OTP can be sent to your phone for authentication.

  • Submit travel advisory

    Submitting your travel advisory is now just a few clicks away and paperless.

     

    Once logged into our internet banking platform, you can amend and can submit your travel advisory by following these steps:

    1. Click on the customer service tab
    2. Click on the travel notice link on your right-hand side
    3. Click on Create A Travel Notice
    4. Input required details and click next
    5. Verify your submitted information and click confirm
How to do a fund transfer

  • How to do a fund transfer

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select 'transfer and payment' tab
    7. Select 'New payee' under your preferred recipient type. E.g. Absa to Absa Transfer
    8. Enter beneficary branch details and account number
    9. Select currency and enter amount to transfer
    10. Select Transfer Date or Recurring Transfer if you want to set up an automatic direct debit based on a frequency
    11. Enter Payment Description
    12. Add to Payee List to save details for future transactions
    13. Click Next
    14. You will see a confirmation screen
How to pay a bill

  • How to pay a bill

    1. Visit www.absa.sc
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select 'transfer and payment' tab
    7. Select 'pay a bill' on the right of the screen
    8. Select payee
    9. Select Biller Type (Telecom or Utility)
    10. Select Biller
    11. Enter customer details (found on your bill)
    12. Click next and enter amount
    13. Review and confirm transaction details
    14. You will see a confirmation screen
Need more help?

Call us on:
(+248) 438 3939

Chat to Abby on WhatsApp:
(+248) 252 1878

Email us:
customerservices.sc@absa.africa